TERMS & CONDITIONS

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, WINECIRCLE PTE. LTD. at https://www.winecircle.sg.

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Online store terms and sale restriction

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not sell alcohol to any person below 18 years of age. By accessing or shopping at WineCircle you represent that you are over the age of 18 and you confirm that the person receiving the shipping is at least 18 years of age.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in Singapore.

A breach or violation of any of the Terms will result in an immediate termination of your services.

Intellectual Property Rights


Other than the content you own, under these Terms and Conditions, WINECIRCLE PTE. LTD. and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions


You are specifically restricted from all of the following:

– publishing any Website material in any other media;


– selling, sublicensing and/or otherwise commercializing any Website material;


– publicly performing and/or showing any Website material;


– using this Website in any way that is or may be damaging to this Website;


– using this Website in any way that impacts user access to this Website;


– using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any – person or business entity;


– engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and WINECIRCLE PTE. LTD. may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

No warranties


This Website is provided “as is,” with all faults, and WINCECIRCLE PTE. LTD. express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Products or services

We reserve the right, but are not obligated, to limit the sales of our products or services to any person or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

Your Content


In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant WINECIRCLE PTE. LTD. a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. WINECIRCLE PTE. LTD. reserves the right to remove any of Your Content from this Website at any time without notice.

Limitation of liability


In no event shall WINECIRECLE PTE. LTD, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. WINECIRECLE PTE. LTD., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.

Indemnification


You hereby indemnify to the fullest extent WINECIRECLE PTE. LTD. from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms and conditions.

Severability


If any provision of these Terms and Conditions is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms


WINECIRECLE PTE. LTD. is permitted to revise these Terms and conditions at any time as it sees fit, and by using this website you are expected to review these Terms and conditions on a regular basis.

Assignment

WINECIRECLE PTE. LTD. is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms and conditions without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms and conditions.

Entire Agreement


These Terms constitute the entire agreement between WINECIRECLE PTE. LTD. and you in relation to your use of this website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction


These Terms and conditions will be governed by and interpreted in accordance with the laws of the State of Singapore, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Singapore for the resolution of any disputes.

Contact information

Questions about these Terms and conditions should be sent to us at friends@winecircle.sg

REFUND AND CANCELLATION POLICY

Refund

As part of our commitment to you we will always ensure that the products are professionally handled each step of the way while we take care of your purchase. If you have any problem with the products, you can contact us at friends@winecircle.sg

We accept returns, refunds and exchanges only if you received the wrong product in your package or if there was a breakage during delivery and you received damaged goods.

You must notify us within 24 hours of receiving your products if there are any discrepancies with your order.

To complete your return, we require a receipt or proof of purchase, as well as photo proof of breakage during delivery (if applicable).

We will either offer you a refund or a product exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied in the form of store credit.

Cancellations

Cancellations made one (1) month prior the arrival of the wines in Singapore, will receive a 100% refund.

Cancellations made within one (1) month prior the arrival of the wines in Singapore , will receive a 50% refund.

Cancellations made after the arrival of the wines in Singapore, will receive no refund.

DELIVERY POLICY

Delivery fee is free for a minimum order of 6 bottles.

When your products are ready to be delivered, you will be contacted by WineCircle and you will be able to select the delivery day. The delivery company will call you if they can’t reach you during the day or time slot you selected. If you want us to leave your products in a specific place, please inform us accordingly.